Cancellation & Refund Policy

Cancellation & Refund Policy

Last Updated: 1 Jan, 2026

At Flyindeed, we know that travel plans can sometimes change unexpectedly. This Cancellation & Refund Policy explains the procedures and conditions for cancellations, modifications, and refunds for bookings made through our platform. Our goal is to help you efficiently while strictly following the fare rules and regulations set by the respective airlines.

1. Policy Overview

All flight reservations are subject to the specific fare rules, conditions, and policies mandated by the operating airline. These rules determine eligibility for cancellations, schedule changes, and refunds. By completing a booking, you acknowledge that you have reviewed and accepted both the airline's terms and the conditions of this policy.

2. Airline Fare Rules
  • Tickets may be classified as fully refundable, partially refundable, or non-refundable, depending on the fare type purchased.
  • Refund eligibility is determined by the specific fare class, routing, and the airline's policy.
  • Airlines may apply cancellation penalties or change fees according to their tariff regulations.
  • If an airline cancels or significantly changes a flight schedule, you may be entitled to a full refund or rebooking options.

We strongly recommend reviewing the detailed fare rules presented during the booking process before confirming your payment.

3. How to Request a Cancellation or Change

To start a cancellation or modification request, please contact our support team directly:

📧 Email: info@flyindeed.com

To ensure quick processing, please include the following details in your message:

  • Full name(s) of the traveler(s)
  • Booking reference number (PNR) or ticket number(s)
  • Email address associated with the booking
  • Reason for cancellation or change (optional but helpful)
4. Refund Processing
  • Refunds are issued only after receiving approval from the respective airline.
  • Processing times generally range from 7–14 business days, though this may vary based on the airline's procedures or your bank's processing times.
  • Approved refunds are credited back to the original payment method used for the booking.
  • Service fees charged by Flyindeed are non-refundable once a booking is confirmed, unless the airline issues a full involuntary refund for a flight cancellation.
5. No-Show Policy

If a passenger does not check in or board the flight without cancelling beforehand, the ticket may be marked as a "no-show." In these cases, any remaining value or refund eligibility is determined solely by the airline's specific no-show policy, which often results in the loss of the ticket value.

6. Partially Used Tickets

For tickets where only part of the itinerary has been flown, any refundable amount is calculated by the airline based on the unused segment(s) and the fare conditions applying to that ticket.

7. Flight Changes and Modifications
  • Airline change fees and any fare difference (if the new flight costs more) will apply.
  • All change requests must be submitted before the scheduled departure of the flight.
  • Changes depend on seat availability on the requested flight and must be approved by the airline.
8. Airline-Initiated Changes or Cancellations

If an airline cancels or significantly alters your flight schedule, Flyindeed will help you secure the remedy offered by the airline, such as a full refund or rebooking on the next available flight. Please note that we act as an intermediary and do not control the airline's decisions, compensation offers, or specific refund timelines.

9. Service Fees

Certain cancellation, change, or refund requests may incur administrative service fees to cover processing and support costs. These fees are disclosed either during the initial booking phase or at the time of the request and are non-refundable once the service has been provided.

10. Customer Support

Our dedicated support team is available to help with questions about cancellations, changes, and refund statuses:

📧 Email: info@flyindeed.com

✈️ Flyindeed is dedicated to clear communication, fair processing, and reliable support for every traveler.